Most Clicked SmartBrief on Workforce Stories
1. 10 best practices for new leaders
SmartBrief on Workforce | Dec 31, 2008
This article offers the 10 best practices to help new leaders cope with the challenges of the new year. Among them: Foster transparency and accountability, lead from the trenches instead of the corner office, view customers as individuals in order to understand what they need, and look for opportunities. HarvardBusiness.org (12/29)
2. Navigating listening roadblocks
SmartBrief on Workforce | Jan 02, 2009
Effective listening is one of the top skills needed in business, but "roadblock" responses often get in the way of workplace communications. Workplace communications specialist David Wolf, who offers tips on listening in this article, says the best way to be effective is to remain emotionally neutral and restate what you have just heard. Sales & Marketing Management (12/18)
3. 5 bad habits that snare new leaders
SmartBrief on Workforce | Jan 02, 2009
New bosses struggling to obtain quick wins are prone to focus too much on detail, react badly to criticism, bully, micromanage and make snap judgments, a survey of 5,400 new leaders and their managers found. "In some cases, they manage to get the outcome they were seeking in a narrow sense, but the process isn't pretty, the fallout is toxic, and their ability to lead is compromised," the authors of this report say. Harvard Business Review (01/2009)
4. The "broken windows" theory of recruiting
SmartBrief on Workforce | Jan 05, 2009
Sweating the small stuff helps protect a company's reputation, says blogger Paul Hebert. The small stuff pays dividends when it comes to recruiting and retaining the best workers. "If the boss adds a little to the expense account, maybe the CFO adds a little to the balance sheet," he says. "If the person in the cube next to you treats a vendor poorly, then maybe that vendor adds a little extra to the invoice next time -- or tells 100 people not to do business with you." Fistful of Talent (01/05)
5. Coaching the nontoxic leader
SmartBrief on Workforce | Dec 30, 2008
Leadership coaching has shed its stigma, says the co-author of a new report on the field. "Ten years ago, most companies engaged coaches to help them fix toxic behavior at the top," Diane Coutu says. "But nowadays, most coaching is about developing high-potential talent." HarvardBusiness.org (12/29)
6. How Walt Disney built his World
SmartBrief on Workforce | Jan 05, 2009
When Walt Disney wanted to build theme parks in California and Florida, the corporation that bore his name decided the move was too risky. Undaunted, Disney financed the parks out of his own pocket, then sold them back to the company that was too timid to believe in his vision. Having "the courage to innovate" is one of six lessons entrepreneurs could learn from Disney's life, John Sviokla writes. HarvardBusiness.org (12/30)
7. Generation Y Me
SmartBrief on Workforce | Jan 02, 2009
Chastened by the recession, millennials might be losing the sense of entitlement that irked so many business owners, but realism comes at a price. "The recession is creating lower turnover, but also higher frustration among young people stuck in jobs," warns one intergenerational consultant. Economist, The (12/30)
8. These celebrities got fired up
SmartBrief on Workforce | Jan 02, 2009
Not everyone who gets fired is down and out. Forbes looks at six people who were given the pink slip but became successful anyway. You probably recognize their names too: George Foreman, Tony Hawk, Billy West, Sue Grafton, Stan Lee and Bill Nye. Forbes (12/29)
9. A year-end review of some odd office behavior
SmartBrief on Workforce | Dec 31, 2008
The Globe and Mail chronicles workplace oddities from 2008 in its year-end "Office Awards." Among the incidents that caught the newspaper's attention: Employees who lost their jobs for bathing at work, a worker who sued his employer after being waterboarded in a sales meeting and the suspension of a Japanese worker who managed to log 780,000 visits to pornography sites on a company computer before being sent home. Globe and Mail (Toronto), The (12/29)
10. More workers will be counted among disabled this year
SmartBrief on Workforce | Jan 02, 2009
More workers likely will ask for some form of accommodation for disabilities this year because more workers will be classified as disabled, says labor law specialist Myra Creighton of Fisher & Phillips in Atlanta. Changes to the Americans With Disabilities Act that took effect on New Year's Day mean a massive change for most employers, she says. ERE.net (12/31)
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