SmartBrief Jobs FAQs


How soon will my job listing be in the SmartBrief newsletter?

Your job listing will appear in the next publication of the newsletter, provided that there is space in the "Who's Hiring" template. If there are currently more than 15 active jobs in the "Who's Hiring" template, the featured jobs will go into a rotation cycle in the newsletter. However, the listing will always be active on the SmartBrief Web site throughout the entire campaign.

*Please note that CTAM SmartBrief Job Listings have a delay of one business day.

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What is the cost of each job listing?

You may find pricing information for each association's SmartBrief job listings by visiting the front page of their job listings sites:


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Where will my job be displayed?

Your job will be displayed in the association's SmartBrief newsletter, as well as on the SmartBrief Web site.

If you have opted to post on the IAB Web site or the CTAM Job Bank, you can view those listings by clicking on those respective links.

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Will I receive an invoice for my job posting?

You will receive an e-mail confirmation and invoice shortly after your purchase is completed. If you do not receive this confirmation or have lost it, you may e-mail jobhelp@smartbrief.com.

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What methods of payment does SmartBrief accept?

We accept payments via credit card. This is the best way to have your job posted immediately.

We can also accept a purchase order that is paid in advance. Once you've registered and posted your listing, you can save it in your account, and e-mail jobhelp@smartbrief.com for further instructions. Once your check is received, your job will be activated.

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Who can I contact with questions about the job listings service?

Please contact jobhelp@smartbrief.com.

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How can I renew my listing?

Once your listing has expired, you will receive an e-mail that will have a link to click on for an easy renewal.

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Who do I contact with technical problems?

Please contact jobhelp@smartbrief.com.

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I have forgotten my password. What should I do?

Click here to generate a password reminder that will be sent to your e-mail address. Please also keep in mind that you will need to register for SmartBrief Job Listings, even if you already have login information for other SmartBrief services.

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How do I use a job pack credit?

Once you have purchased a job pack, you may use the credits at any time to place a listing. Just login to your account, and click on the link to use a job pack credit. Or, you can click on this option once you have already entered the listing and the system requests payment.

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